Monday, November 30, 2009

Hiring in the new year? 4 critical steps for making your team successful

I was talking with a client last week and he mentioned that he was planning to add several new associates to his team in early first quarter. I asked him how he was planning on integrating them to the existing team. He answered that he hadn't really thought about it, but wanted to know what I had in mind.

I told him that adding one person certainly affects the team, but adding three people will significantly impact the team, and without preparation and intentional onboarding, he may not get the results that he hoped for.

This is a pretty common event. Hiring managers get so caught up in the "selling", budgeting, and recruiting of their new staff, that they forget to plan for their smooth onboarding. By the time they get the positions approved, it gets through HR and they then finally get the people hired, they are "done". The new associates and the team are supposed to integrate seamlessley and figure out how to work together on that huge backlog of work that accumulated during the last weeks and months.

Well, that smooth transition doesn't usually happen and the new people may not be able to make the "positive cultural changes" that the hiring manager had in mind. Why? Because a formal onboarding plan was not created and the right communication was not shared with the existing team.

Hiring managers who are thoughtful and prepared for their new hires will be the ones with the most successful teams. It is not an option in most very lean organizations for the team members, even the new ones, to not be able to pull their weight. However, in order to hit the ground running, the organization must set up the new hires for success.

Here are the four critical steps to making your new team successful:

First, have a plan. Clearly identify the roles and responsibilities of each new position, as well as any changes to the existing ones. Restate the team's purpose and how it supports the overall organization.

Secondly, put objectives in writing. This leaves nothing to assumption or interpretation.

Thirdly, communicate both the above to everyone on the team. This includes existing staff and new hires.

Lastly, allow for discussion, questions and input of the team members. They just might have some ideas that you didn't think of--and they are probably right.

Wednesday, November 18, 2009

Interviewing? Ask for Onboarding

Are you one of the many job-seekers out there interviewing for those precious-few positions? Do you want to stand out from the crowd of candidates vying for the same position?

Try this. Next time you are blessed with an interview, (yes, blessed, even interviews are hard to come by these days) ask about the organization's onboarding program. Is there one and what's it like?

This will not only suggest that you are well-informed on the latest talent management practices, but it will also tell you a lot about your prospective employer.

From this one question you will learn--

-how well do they value their new hires?
-how much do the invest in the development of their people?
-is there culture supportive and open?
-do they plan to contribute resources to your success?

This information can be extremely helpful in making your decision whether or not this organization is a match for your values and objectives. It may also provide you some leverage when discussing an offer on the table. You will have a chance to ask for support and resources that may have been missing.

Onboarding may not be an intergrated part of every organization's talent management but every new hire deserves support from the organization to make a smooth transition and to be set up for success.

It's better to know what's in store for you sooner rather than later.

Monday, November 9, 2009

Back to Basics: Leadership Onboarding Unplugged

I guess it's the rising unemployment rate, the still unsure banking and financial industries and the general "wait and see" mode that everyone seems to be in now. But what we are hearing from our clients is pretty much the same thing--it's "back to basics" as the approach to their talent management strategies.

We thought this would be a great opportunity to again define and position leadership onboarding in the scope of the talent management cycle.

We wrote a white paper, titled, "Back to Basics: Leadership Onboarding Unplugged" to do just that. We also have quoted some recent stats about the "failure rates" of the current talent management practices and how a well-aligned onboarding experience can address these gaps.

To read the white paper, click on "articles" in the navigation bar above.

Let us know what you are doing to get back to basics with your talent management strategy.